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All the services appeared to be running, so I tried restarting the Sophos Management Service and got the following error message.
After doing some research on 0x80070534, it took me to Sophos KB14509 article, I noticed here that the “Sophos Console Administrators” group was missing, so I created this as a Domain Local group in AD and added my administrator account.
This is because Sophos releases the software over a number of days, but publishes the release notes on the first day.
So in this blog post I’ll look at recovering a broken Sophos Enterprise Console, specifically the following error when you open Sophos Enterprise Console: The user “domainuser” is not assigned to any sub-estates.
You must be a member of at least one sub-estate to run the console.
When migrating an on-premise–managed computer to Sophos Cloud, a Sophos endpoint software update may cause the installation to fail.
This happens when a computer is migrated without using the Sophos Cloud Migration Tool, by running the Sophos Cloud agent installer (Sophos Install.exe) on the computer either interactively or in a quiet mode.
We changed our systems years ago so that people could not share friends’ information with developers unless each friend also had explicitly granted permission to the developer.